Privacy Policy

An Angel's Wing Inc. ("we," "us," or "our") is a Maine-based 501(c)(3) nonprofit organization. We are committed to protecting the privacy of individuals who visit our website, use our services, or contact us for support. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and mailing address when you contact us, submit a form, or apply for services.
• Referral information — information submitted through our Thrift Store Community Referral form, including household details and circumstances, used solely to fulfill the referral request.
• Employment information — information submitted through our Employment Application, including work history, references, and resume.
• Donation information — donations are processed through PayPal. We do not collect or store payment card information directly.
• Website usage data — we may collect anonymized data about how visitors use our website (pages visited, time on site) through analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services or referrals
• Process employment applications
• Communicate with donors and supporters
• Improve our website and programs
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Confidentiality of Health-Related Information

We understand the sensitive nature of substance use disorder and recovery. Any health-related information shared with us is treated with the highest level of confidentiality and is used only to provide or coordinate services. We comply with applicable federal and state confidentiality laws, including 42 CFR Part 2 where applicable.

4. Information Sharing

We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or delivering services, under confidentiality agreements
• When required by law, court order, or government authority
• With your explicit written consent

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites (such as PayPal or BehaveHealth). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of any non-essential communications

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: